Recently we’ve seen several new customers bring their cars into the shop for emergency repairs. We discovered that both vehicles were in terrible condition caused by something we call “Quick Lube Dependency.”
Have you ever said, “Don’t worry about the car battery; I can handle that,” to your auto technician?
With the cold temperatures we have been having lately, a lot of people worry that they will wake up in the morning, and their car won’t start. The good news is that automotive technology has come a long way, and cars are a lot more reliable. We used to have cars lined up for battery service on cold days when the temperatures dropped to the single digits, but that’s just not the case anymore.
Recently a customer’s battery died the day after she picked up her car. She was convinced we had caused her battery to die. She told us her boyfriend knew about cars and told her, “I suspect they cooked [overcharged] the battery.”
This is part one of a two-part series around the questions/symptoms that car owners have when they think they have a dead car battery. Here, in part one, we focus on understanding some of the terminology related to a car battery going dead.
When it comes to auto service we believe that excellent customer service is all about information and relationships. We hope this blog will help to facilitate a good relationship with your auto shop, whether it's BA Auto Care or any other shop.
We're happy to provide you with great information about auto service, repairs, and a few other topics we love.