Recently we’ve seen several new customers bring their cars into the shop for emergency repairs. We discovered that both vehicles were in terrible condition caused by something we call “Quick Lube Dependency.”

Unless you’re are a certified automotive technician, the era of servicing and making repairs to your car on your own are over. Today’s vehicles are just too complex for DIYing.

This blog post was originally published in 2011, but has been updated to reflect the fact that beginning September 1, 2016, BA Auto Care began covering all major repairs for three years or 36,000 miles, whichever comes first.

When people have their car alternator replaced, the expectation is that the repair will last at least as long as the expected life of the new alternator, four to five years or anywhere from 50,000 to 100,000 miles.

Sometimes knowing a little can get you into big trouble. We have all done it. We start what seems like a small job, like plumbing, and have it turn out to be a major issue –the kind of problem that makes you wish you had called the plumber in the first place.

When a car has been on the road a number of years a chemical reaction between the wheel, air and water can damage the wheel resulting in a less than optimal seal between the wheel and the tire. This can cause the tire to lose air pressure.

Like so many other things in life, preparation, attention to detail, and good communication go a long way toward getting the best service for your car. How an auto shop handles the car repair estimate and authorization process is a key part of delivering good auto service, and you can help to make this process work even better

Know what season it is?   Pothole season.