Keeping our customer’s cars in peak operating condition is one of our primary missions at BA Auto Care. For current and long time customers, it’s a matter of keeping detailed records, understanding the maintenance history of their vehicle and keeping abreast of all the manufacturer and model information. We take pride in our ability to provide our customers with an affordable, personalized preventive maintenance program.
With the arrival of spring, we can look forward to our first hot days and lots of pollen!
It sounds like an easy question to answer doesn’t it? In fact, when people bring their vehicle in for a headlight bulb replacement, they expect to be in and out quickly, but that’s not always the case. With cars built in the last decade, a simple task like changing a headlight or brake light bulb can be much more complicated than before. Gone are the days when an auto mechanic could wander out to a vehicle in the parking lot, lift the hood, change the headlight bulb and be back in the office in five minutes!
The other day, one of our auto mechanics, Hernando, was working on a Mercedes SUV. The driver had brought it in for preventive maintenance, and when Hernando checked it out, it turns out the brakes were in terrible condition. The brake material was worn so thin; it was as flat as paper. And then, it just came off!
Are you familiar with David Letterman’s Top Ten List that started back in the 1980s? Even though we’re missing real “punch lines,” here’s our top ten list to start out 2018 with a bit of retro flare!
Buying a car is a significant investment. Most people want to make sure their car keeps running and functioning smoothly for as long as possible. To some, a shiny vehicle is merely a few thousand pounds of metal used for commuting while others consider their car as a superhuman extension of their personality.
A few weeks ago I was approached with three different questions.
You schedule a safety inspection, wake up to find it’s pouring down raining, and the auto shop says it can’t perform your inspection! At first, this seems unreasonable — bureaucracy gone wild and unfair. Let’s take a closer look at the reason why.
When it comes to auto service we believe that excellent customer service is all about information and relationships. We hope this blog will help to facilitate a good relationship with your auto shop, whether it's BA Auto Care or any other shop.
We're happy to provide you with great information about auto service, repairs, and a few other topics we love.