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Car Questions & Concerns

by Brian England on July 31, 2017

Self-driving vehicles were once depicted as parts of some cool or dystopian future in which everything was automated. Now, you can find a whole fleet of them in Silicon Valley. The world is gradually moving towards this future. Advancements are being made everyday in the hopes of automating many aspects of our lives.

by Brian England on February 6, 2017

It’s interesting; so many things that we use today just don’t require much maintenance. When we purchase something like a television or a toaster oven, we don’t ever expect to have to take them to a repair shop. They may require a bit of cleaning now and then, but that’s just about all the maintenance we expect to do.

by Brian England on December 13, 2016

One fall weekend, my wife and I were driving north on Interstate 270, going from Urbana to Frederick, Maryland, when we spotted a sign saying “Scenic Overlook.” We had some time to kill so we took the exit.

by Brian England on October 31, 2016

Recently, I stood in as the courtesy van driver. It’s always a fun job; I hear so many stories and my first trip out was not an exception. One of the customers described the problem he was having with his car.

by Brian England on October 24, 2016

I would have never thought I would be doing repair diagnostics at our local JCPenney at the Columbia Mall, but I find myself answering auto repair questions in some of the oddest places. The other day I was standing in the check-out line at JCPenney and ran into one of our British American Auto Care customers.

by Brian England on September 26, 2016

Some mornings, we have high demand for our free courtesy shuttle van. When this happens, and the van is at capacity or out on a run, we also use the MINI Cooper to get customers where they need to be in a timely manner.

by Brian England on September 20, 2016

There are a lot of distractions for drivers these days — from GPS systems to mobile phones to all kinds of computer display panels. Get distracted long enough and you just may end up hitting a road obstacle — it could be a median strip, a pot hole or some debris in the roadway.

by Brian England on September 6, 2016

SRS stands for supplemental restraint system, but the more common lingo for the SRS warning light is the Air Bag System Warning Light. This light typically comes on for a few seconds when you start your car, but if it stays on, it signals that there is a problem.

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When it comes to auto service we believe that excellent customer service is all about information and relationships. We hope this blog will help to facilitate a good relationship with your auto shop, whether it's BA Auto Care or any other shop.

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