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by Brian England on February 21, 2018

Recently, one of my teeth broke. I put off making an appointment for a week or so because the dentist is not my favorite place to go. I was not looking forward to having a root canal or a cap.

by Brian England on February 7, 2018

So, you’ve made an appointment to have your car serviced. What information do you want to make sure you cover with your auto service advisor? And conversely, what do you want to make sure that your auto repair shop communicates to you?

by Brian England on December 18, 2017

Recently, one of our customers came in with a “check engine light” on. When a “check engine light” comes on, many drivers think it’s due to an electronic issue, but sometimes it can be a mechanical issue.

by Brian England on September 26, 2017

Brakes are one of the most critical safety systems in our car. They keep us from plowing into objects and people. Keeping your brakes in working order requires they be checked at least once a year. But just having them checked isn’t enough; who you choose to service your brakes matters.

by Brian England on June 13, 2017

How do we diagnose complex “issues” when they go wrong?

by Brian England on April 6, 2017

When you hear a noise coming from your car, what do you do? Do you try to determine where the sound is coming from? Do you pay attention to when it happens (e.g. do you hear it when you first start the car, only after you exceed 50 mph, when you brake, during acceleration…)?

by Brian England on September 20, 2016

There are a lot of distractions for drivers these days — from GPS systems to mobile phones to all kinds of computer display panels. Get distracted long enough and you just may end up hitting a road obstacle — it could be a median strip, a pot hole or some debris in the roadway.

by Brian England on February 25, 2016

Are Noises coming from your MINI Cooper engine compartment keeping you up at night with dreams of another “sticker shock” repair?

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About this Blog

When it comes to auto service we believe that excellent customer service is all about information and relationships. We hope this blog will help to facilitate a good relationship with your auto shop, whether it's BA Auto Care or any other shop.

We're happy to provide you with great information about auto service, repairs, and a few other topics we love.

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