Howard County and Columbia’s Best Auto Repair For Over 40 Years

For over 40 years, BA Auto Care (Formerly British-American Auto) has earned a reputation as Howard County’s top auto repair shop. Repairing all makes and models, foreign and domestic, for thousands of car and truck owners in Columbia, Ellicott City, Howard County, and throughout Central Maryland.

Earning a reputation for providing quality, reliable auto repair services from highly skilled, certified automotive technicians, BA Auto Care has earned the “Best In Howard County” Award for auto repair service for 25 years.

2020 Best of Howard Winners for Auto Repair

BA Auto Care is still the best auto repair shop in Howard County Maryland, according to the readers of Howard Magazine. After more than 53,000 votes were counted, BA Auto Care won the 2020 Best in Howard County for auto repair.

About BA Auto

Did your neighborhood get a visit from the BA Auto Care Courtesy Shuttle?

We may not be shuttling our customers from our shop to their homes and offices (And back again) during these COVID times. However, that hasn’t stopped us from continuing to provide convenient pickup and delivery services to you when you need us. Click on the button below to learn more about how we’ve pivoted.

BA Courtesy Shuttle parked in neighborhood

Schedule Auto Repair Service

Just complete the online form below and we’ll call you back to finalize the details for your auto repair service. Or, if you prefer, just call us at 410-381-2700.

Show Form

Customer Information
- First Name*
- Last Name*
- Phone Number*
- Email*
Customer
- New Customer
- Returning Customer
Address
Street Address Street Address Line 2 City State ZIP Code
Car Information & Service Request
- Year
- Make
- Model
- License Plate #
- Mileage
Describe Your Service Request
We’ll call you to finalize the details for your auto repair service.
Requested Service Date*
*We're closed Saturdays & Sundays
MM slash DD slash YYYY
Wait or Drop-off?
- Wait
- Drop-off
Time Slots
While you wait appointments can be scheduled for small services such as oil change, 7,500 mile service and 5,000 mile service, replacement of bulbs and/or wipers and tire rotation and balance. For all other services we ask for the vehicle to be dropped off for the day by 8:30am or use our 24 hr drop box.
Vehicle Assistance
- Request vehicle to be picked up and delivered (within 8 miles of our location)
- Request the use of a loaner vehicle
- Request a Shuttle
- I do not need assistance bringing my vehicle in

Our mission is to keep your car safe and reliable on the road

It starts with a personalized preventive maintenance program customized to the needs of your vehicle and continues through every service we perform. From regular maintenance and checkups to major engine, brake, transmission and system repairs.

Best of all, our diagnostic approach to repair means that we only do the work that your car actually needs. Providing quality service like this at affordable prices keeps our customers coming back. That’s why BA Auto Care has been the top ranked auto repair shop in Howard County for over 40 years.

Discover The BA Auto Care Car Repair Difference

From MINI Coopers to Mercedes, Fords to Lincolns, Prius to Bolt EVs, we deliver high-quality car repair service for most vehicles on the road today. Plus, all our services include:

A 3-year/36,000 mile warranty on all major repairs
ASE Certified Technicians
Free Courtesy Shuttle
Automotive Service Association (ASA) Membership
Bosch Service Certification
Angie’s List & Howard County’s Best Service Awards
ACDC Qualified Hybrid Service Center
Over 3000 certified 5-star customer reviews on Demandforce and HoCoBiz
Preventive Maintenance

Numbers Matter. Not All Auto Repair Shops Are Created Equal

Choosing between a full-service shop, a quick lube, or maybe a tire shop? Let us help you figure out which type of shop is right for you and your car. We’re not for everyone, but we may just be the perfect car repair shop for you.

Download our services e-booklet to see what we offer or check out our e-book on choosing the right auto shop to help you decide.

Service eBook Download

With 18 service bays and 6 certified auto mechanics, BA Auto Care is ready to schedule your car when it is convenient for you. You’ll get high-quality service every time because we:

Make sure your service and repairs are done efficiently and accurately by staying on top of the latest in automotive training and technology.
Ensure you get optimal performance, value, and safety by using the highest quality auto parts.
Get work done right the first time because we employ the best auto mechanics in the region and follow strict quality controls.

Maintain

Keep Your Car On the Road With Regularly Scheduled Maintenance

When it comes to your car, one of the best things you can do to ensure peace of mind and vehicle reliability is adhere to a regular maintenance schedule. At BA Auto Care, we practice predictive, preventive, and evidence-based maintenance practices to help avoid premature equipment failures and ensure you get maximum reliability. We will notify you when it’s time for your next scheduled maintenance visit or to remind you of a recommended service

Repair

If anything goes wrong with your car, we’re ready to repair it

We wish it weren’t the case, but sometimes repairs are necessary. We work with you to help the repairs fit into your schedule and your budget. We even offer a payment plan through Bosch service. Plus, if something happens after hours or when you are away, we’ve got a hotline, to assist you with any problem you may be experiencing. Just call 800-283-9739.

Need a tow? Call Al’s Towing 410-740-8822

Inspect

We are a Certified Maryland Inspection Station

If you are new to the area and need a Maryland Safety Inspection, or you are considering purchasing a used car and need it checked out, we can inspect your vehicle. We are a Certified Maryland Inspection Station.

Advise

In addition to inspection services, we can provide advice if you are considering purchasing a new car, a used car or a different type of vehicle — like moving from a traditional gas-powered car to a hybrid or an electric vehicle. We’ll even help you figure out the right oil change schedule for your driving habits.

Certifications & Awards

See Why Our Customers Love Us!

"I had an intermittent squeaking noise in the clutch of my 2002 Honda CR-V. I called to attempt to describe it and was invited to come in. They were able to immediately take it for a test drive with me to try to get it to make the sound. Success! I was told the clutch was fine and they only needed to squirt some stuff on the clutch pedal. In addition, I asked advice about the timing of my next oil change since I don't drive an average number of miles. I was told to come back in 1000 more miles and report back on the noise then. I was only there about 10 minutes and they didn't charge me. As an older single woman, it is very comforting to find such an honest, helpful efficient auto repair shop."

- Gloie Wall

"We have "been on hiatus" from B&A for a couple of years (while our free service agreement with Toyota ran itself out). We are glad to be back! Your location is more accessible to us, your pick-up/drop-off program is very convenient. We know that we will get thorough and skillful attention paid to any automotive issue, and will not be gouged to "fix" things that don't need fixing. Your staff is always a pleasure to deal with. Keep up the good work!"

- Alexabder & Elaine P

"My family has been using [BA Auto Care] for over 20 years with great results. I recommend them to everyone looking for professional car care."

- William S./Jeanne Y

"Really great service. Brought it in for an oil leak and tires. Brady did a great job talking me through what tires to get. When they found that the leak was caused by the oil filter they put in, they replaced it and topped off the oil under warranty. I don't know if the tires are better or they did a better job of balancing them, but the car now drives noticeably smoother. Honesty, helpful, friendly, and comparable in price to the discount tire places nearby."

- Charles S

"As always -- on time, informative and courteous. Thanks!"

- Jeanette S

"Clean facility. Professional, friendly staff. Easy phone communication. Reasonable pricing. Convenient location. [BA Auto Care] is now my go-to mechanic for anything needed on my VW. Thanks!"

- Adam H

"I have been a customer since 2007; I have always received excellent customer service. Vehicle was repaired/serviced correctly the 1st time."

- Robert B

"The mechanic was very thorough in his explanation and with the advice he gave me."

- Kristopher W

"Everyone was professional and helpful. The lead mechanic explained the repairs fully."

- Mike B

"On a day before Thanksgiving, you fit me in, did a wheel alignment and got me on my way home to visit my family. You were awesome."

- Virginia M

"After many years of searching, I feel I’ve finally found a trustworthy, reliable, reasonably priced mechanic. For my most recent repair, I got 3 quotes in all. B/A gave the best estimate & once the work was completed, my car runs as well as it did 10 yrs ago. I did the entire process w/o meeting any of the staff (online & phone)."

- Ritchie M

Looking out for You and the Community

The BA Auto Care Management Team’s commitment to caring doesn’t stop with its customers and employees.

Brian England, President, and Sandi Weaver, General Manager invest in and support local organizations and businesses as well as stay active as concerned citizens. Subscribe to the BA Blog to stay up-to-date on all the initiatives they support.

Howard County and Columbia’s Best Auto Repair For Over 40 Years

2020 Best of Howard Winners for Auto Repair

Did your neighborhood get a visit from the BA Auto Care Courtesy Shuttle?

Schedule Auto Repair Service

Customer Information

Car Information & Service Request

We’ll call you to finalize the details for your auto repair service.

Our mission is to keep your car safe and reliable on the road

Discover The BA Auto Care Car Repair Difference