Excellent Job! It’s nice to see a shop with integrity.
I had routine maintenance completed. Oil change, coolant system flushed and cabin filter changed. Friendly and professional. Shuttle service is a real plus.
Brady...i believe his name was, he was very nice, informative, and provided great customer servicen
Great service - they were able to fit me in and get things taken care of very quickly. Extremely happy!
Always have a great experience. Brady is so helpful and honest about my car. I value his expertise and advice.
Great place. Very thorough and responsive.
Very pleased with the service. And thanks for honoring the warrantee on my tire.
Was in and out in 1 hour
Had some routine maintenance done on my car, customer service and communication was great! Made an appointment for my other car too.
GREAT SERVICE AND GREAT COMMUNICATION FROM JOE. I WILL RECOMMEND ANYBODY TO BA AUTO.
GREAT SERVICE AND GREAT COMMUNICATION FROM JOE.I WILL RECOMMEND ANYBODY TO BA AUTO.Service: General repairs & maintenance
Great job.Service: Tires
Quick turn-around despite working me into a busy schedule.Service: Auto tire replacement
I used BA Auto Care several times a few years ago for my Fiat when I used to live in Maryland. I could not recommend a better place. The office/customer area was always clean and the staff was always professional and very nice. I frequently had to use the shuttle service and I always had Tom as my shuttle driver. He is so polite and shared a number of interesting stories with me from his time at Arrow Electronics.Bring your car here! You won't regret it.
I felt awful that I mixed up my appointment date but not only did BA Auto Care graciously fit me in, they did it with a smile and had me back on the road by the end of the day. Excellent customer service and excellent work.Service: General repairs & maintenance
I used BA Auto Care several times a few years ago for my Fiat when I used to live in Maryland. I could not recommend a better place. The office/customer area was always clean and the staff was always professional and very nice. I frequently had to use the shuttle service and I always had Tom as my shuttle driver. He is so polite and shared a number of interesting stories with me from his time at Arrow Electronics.
Bring your car here! You won't regret it.
Great shop. They are very busy, so make sure you schedule an appointment. It did take some time to get the car repaired. Everything was done perfectly. Very professional.
BA Auto Care is always on top of things. Their communication is clear, and they're trustworthy. I've been going to them since 2015, and am still super happy.
...since the 2020 shut down they have added in loaner car options. This helps people like me so very much! Outstanding and thoughtful business.
We used BAs 'Pre/Post Sale Inspection Service' they provide after/before buying a vehicle. It cost under $300 and saved us over $1700 in repairs at the dealer. Fortunately, the vehicle had a used car warranty but had we not known about the two serious issues (one being a engine cooler leaking like sieve) could have led to damaging the engine completely. All spilled oil sits on top of the engine in a huge pool, hidden, with driving around and bumps etc. letting some drip down to be noticed sooner or later.NOT GOOD. Thanks BA!!
BA autocare is great! They have always taken great care of my car, never pushing for services or things that really aren't needed. They are responsive and flexible, and so easy to work with!Services: General repairs & maintenance, Oil change, Auto maintenance, Wiper blade installation
Usual excellent service and follow up!Service: Electrical
I'm very happy with the work that was just done. The service was excellent and the explanations for what was needed as well as the diagnostics were excellent.Services: Oil change, Auto maintenance
Honest assessments and reasonable pricing for both parts and labor.
Excellent work at a great price. These mechanics are outstanding. 5 star service!
BA Auto Care has adapted well to providing safety for their customers and employees. Good timely service and nice bench outside in the shade to wait while your car is being serviced!
If you are a busy mom or don't like to sit and wait idly at mechanic workshops, and looking for a mechanic shop you can trust, you will love this place. They take customer service to a different level and were upfront about price ranges-I probably spent all of 3min at their shop and that was because I was getting coffee. They took me and my children home and brought our car to us when done. They aren't the cheapest--but also not the most expensive.
Great work, a little pricey.
Very satisfied. If you love your car take it to be. You get what you pay for.
Had a flat tire from running over a nail and needed to get it repaired immediately so I could get to a work appointment. The staff graciously sprang into action and got me back on the road in less than 1 hour. Highly recommend them. Top notch customer service.
I brought my 1974 VW Thing in to have anything and everything done to it so I am confident it's safe and running perfectly. Michael kept in touch with me through the ENTIRE process. He calls and explains, in great detail, what he suggests should be done versus what is not necessary, the cost of each and every service, and let me decide. After going over my car with a fine-tooth comb, I chose to have the entire list completed. The car was ready in a couple of weeks, and Michael kept me up-to-date regularly. I wish all companies had the customer service and the skills that this garage has...it's a rare find! I had an issue with my blinkers and wipers a couple days after I got home. No problem. Took it back and they immediately fixed it. They 100 percent stand by their work, and I'm so happy I finally found someone to work on my classic car who has the knowledge and skill that this family of brilliant mechanics have. They go above and beyond to make sure you are 100 percent happy. One thing I must say is be 100 percent positive you go to Michael's British American on Palmetto Avenue. It is NOT the same as the company with a similar name that is basically attached to them, but on Orange Avenue. They are two very different garages.