Auto Mechanics & Certified Technicians
BA Auto Care’s skilled auto mechanics are at the heart of our operation, consistently delivering high quality, affordable auto repairs time after time. To keep the BA Auto Care team in top form, we provide them with the latest information, training, and technology as well as a safe, modern work environment.
Paul Farinholt – Technician
Paul is an ASE Master certified technician and has been with us the longest — over 30 years. Paul grew up on a farm in Lisbon and served as a volunteer fire fighter there. Paul has two daughters and two granddaughters. He loves to ride his motor bike and thinks nothing of going to Canada for the weekend with the group he rides with.
Ben McMillen – Technician
Ben is an ASE Master Certified Technician and Advanced Engine Performance Specialist. He’s also a Bosch Certified Technician and is ACDC (Hybrid and Electric vehicle) certified. Ben started with us over 17 years ago as an apprentice working in the service bays. He is now one of our top diagnostic technicians. Ben likes to take to the ice when he’s off the clock, playing ice hockey.
Jeff Sessa – Technician
Jeff is an ASE Master Technician. He served in the Navy before entering the automotive field and is married with two grown boys. He goes crabbing every Sunday in the summer and brings home 1-2 bushels each time. Jeff is currently looking for a vacation house in South Carolina.
Josh Davis – Technician
Josh comes to us after working over 14 years at Acura and Honda dealerships. He might have work for Acura but Josh has been repairing and servicing all makes and models throughout this career. Josh is married to the lovely Nicole and they have a beautiful young son together. Josh and Nicole are eagerly waiting to add to their family and have spent the last year plus working towards adopting a child. When Josh isn’t busying taking care of his family he dabbles in wood working including building sheds and cabinetry. Oh and he loves to cook!!
Patrick Sheldon – Technician
After working in the oil industry the events of 911 had Patrick looking for a new career path. Having grown up taking apart lawn mowers and other small engines and taking automotive classes in high school, making the switch to being an automotive technician just made sense. Patrick was initially interested the repair side of the job but over the years, he now loves the challenge of diagnostic work. Patrick and his wife of 20+ years live in Randallstown with their two cats Doby and Minerva (yes, from Harry Potter). Emily is an MRI Technician at Johns Hopkins. Patrick enjoys any outdoor activity including fishing and crabbing. He also placed 2nd in axe throwing in 2018.
Alex Agostinelli – Technician
Alex was born in Pennsylvania and moved to Maryland when he was 10 years old. Growing up on a horse farm, Alex working alone side his father fixing tractors and blacksmithing (his father is a well known local farrier). In high school, he earned a full scholarship for wrestling but decided to go to UTI for automotive training. While at UTI BMW recruited Alex and when he graduated they sent him to BMW Headquarters in New Jersey for more advanced BMW training. When Covid-19 hit and work volume dropped, Alex decided he wanted a change and started looking for change. That’s when BA Auto Care offered him a position. In his spare time, Alex restores old RX7’s at the home he shares with his girlfriend Melissa in Centreville, MD.
Auto Service Advisers
Our service advisers play a key role in ensuring that our customers fully understand any service or repairs their vehicles require. Each adviser works closely with our customers, helping them to understand the work we are performing on their vehicle. Advisors let them know what services need to be done immediately, what should be fixed soon, and what items can wait.
Zane Zaiser – Service Manager
Zane started his career in the automotive industry as a technician and moved to being a service advisor when the physical work started taking its toll. He has worked at both independent repair shops and dealerships. It’s at one dealership where he met Brady, another service advisor here at BA Auto Care, and formed a great relationship. When a position opened up here, Zane immediately asked Brady to apply. Zane and Brady’s working styles truly complement each other. When Zane isn’t advising customers, he likes to travel with his wife, dad and daughter or showing off his BMW M3 at car shows. Zane is a definitely a car guy through and through.
Brady Wise – Service Advisor
Brady also started his automotive career as a technician but switched to being a service advisor when a position became available at the dealership where he was working. Brady and his wife Chelsea (you might remember Chelsea as she worked for us too) have a beautiful daughter, Eden and two crazy puppies Enzy and Dex. Brady loves wood working and has turned his garage into a workshop. We look forward to seeing he creations
Office Staff and Van Drivers
We know that every interaction with our staff shapes your auto service experience. That’s why our friendly office staff and shuttle service drivers are focused on providing courteous, top quality customer service every time we interact with you — whether it’s on the phone, online, or in-person.
Grace Ulrich – Office Manager/Account Payable
This places wouldn’t run as well without Grace!! She takes care of everything office related including greeting customers by name when they come in. Grace stays busy even after work raising her 3 kids, Isaiah, Matthias and Eliana, with her husband Davis. You may have met her youngest Eliana as she’s been helping her mom with customer service in the afternoons. Nothing brings a smile to our customer’s faces better than sweet Eliana.
Jimmy Ashton – Office Assistant
Jimmy is Grace’s right hand man helping customers and keeping the office running smoothly. He started working at BA Auto Care in December 2014 after spending a few years in the hospitality industry. Jimmy enjoys spending time with his mother, 4 siblings and nieces and nephews. He is currently saving up to be able to buy his first home.
Cathy Bradford – Shuttle Driver/Office Assistant
Cathy has been a customer for over 30 years and her parents are two of our original customers. She started working at BA Auto Care as a fill-in employee and began working regularly in August 2018. Cathy lives in Columbia with her husband, children and their many cats. In her free time Cathy enjoys building Lego sets, craft projects and relaxing in her new sunroom.
Tom Smith- Shuttle Driver
Before joining BA Auto Care early in 2014, Tom worked as a Digital Design Engineer for Arrow Electronics. In his spare time Tom enjoys biking to stay healthy as well as working around the yard. He’s been enjoying getting to know all the BA Auto Care customers.