Meet the BA Auto Care Team

Brian England, the current president of BA Auto Care (formerly British American Auto Care) got his start with an auto apprenticeship in a small town in the northwest of London. He came to the U.S. in 1972 to work for a Land Rover dealer in Rockville, MD, and a few years later, he started British American Auto Care with his wife, Jennifer. A big believer in preventive auto maintenance, Brian’s philosophy is to encourage and educate drivers on the benefits of adhering to a regular maintenance plan.

Ben is an ASE Master Certified Technician and Advanced Engine Performance Specialist. He’s also a Bosch Certified Technician and is ACDC (Hybrid and Electric Vehicle) certified. Ben started with us over 17 years ago as an apprentice working in the service bays. He is now one of our top diagnostic technicians. Ben likes to take to the ice when he’s off the clock, playing ice hockey.

Jeff started at BA Auto Care in August 2011 and is an ASE Master Technician. He served in the Navy before entering the automotive field and is married with two grown boys. He goes crabbing every Sunday in the summer and brings home 1-2 bushels each time. Jeff is currently looking for a vacation house in South Carolina.

After working in the oil industry, Patrick was looking for a new career path. Having grown up taking apart lawn mowers and other small engines and taking automotive classes in high school, making the switch to being an automotive technician just made sense. Patrick was initially interested in the repair side of the job but over the years, he now has come to love the challenge of diagnostic work.

Patrick and his wife of 20+ years live in Randallstown with their three cats, Neville, Dobby, and Minerva (yes, from Harry Potter). Emily is an MRI Technician at Johns Hopkins. Patrick enjoys any outdoor activity, including fishing and crabbing. He also placed 2nd in axe throwing in 2018.

Rick, an ASE Master Technician, started at BA Auto Care at the beginning of 2023 after more than 40 years as an automotive technician. Rick was a Toyota and Lexus specialist before making the switch to European vehicles. When Rick isn’t turning wrenches, he enjoys family time on the eastern shore in their camper. His hobbies include photography and shooting pool. FYI, he’s really good, like Vegas-level good!!

Zane started his career in the automotive industry as a technician and moved to being a service advisor when the physical work started to take its toll. He has worked at both independent repair shops and dealerships. It’s at one dealership where he met Brady, another service advisor here at BA Auto Care, and they formed a great relationship.

When a position opened up here, Zane immediately asked Brady to apply. Zane and Brady’s working styles truly complement each other. When Zane isn’t advising customers, he likes to spend time at the beach with his family or attending cars and coffee events with other car enthusiasts.

Brady also started his automotive career as a technician but switched to being a service advisor when a position became available at the dealership where he was working.

Brady and his wife Chelsea (you might remember Chelsea as she worked for us too) have a beautiful daughter, Eden, a son, Eli, and two crazy puppies, Enzy and Dex. Brady loves woodworking and has turned his garage into a workshop. We look forward to seeing his creations.

Rachael joined the BA Auto Care team in May 2024 as a service advisor. Before joining us, she worked for six years in the automotive industry, mostly as a parts specialist. Her parts background gives her a unique ability to source the correct parts for the most difficult vehicles. In her spare time, she enjoys making memories with her daughter Jasmine and visiting her mother’s alpaca farm in Farmington, Maine called Happy Snowman Alpaca Farm. Rachael can also speak Spanish and Portuguese.

This place wouldn’t run as well without Grace!! She takes care of everything office-related including greeting customers by name when they come in. Grace stays busy even after work raising her 3 kids, Isaiah, Matthias and Eliana, with her husband Davis. Between three different schools, travel baseball, soccer, gymnastics and a new puppy (Peanut), the fun never stops!

Jimmy is Grace’s right-hand man helping customers and keeping the office running smoothly. He started working at BA Auto Care in December 2014 after spending a few years in the hospitality industry. Jimmy enjoys spending time with his mother, 4 siblings and nieces and nephews. He is currently saving up to be able to buy his first home.

Beth and her husband, Dave, have been customers of BA Auto Care for more than 40 years. Before joining our staff, Beth was a teacher, special education teacher and a swim coach while raising her two sons. Beth enjoys swimming and gardening in her spare time. She’s even helping with our vegetable garden here at the shop. Maybe we’ll be able to produce some good veggies in the coming year.

Before joining BA Auto Care early in 2014, Tom worked as a Digital Design Engineer for Arrow Electronics. In his spare time, Tom enjoys biking to stay healthy as well as working around the yard. He’s been enjoying getting to know all the BA Auto Care customers.