These were normally questions asked only by our older, retired customers. Now, with the pandemic, more cars are sitting in garages and driveways, prompted most of our customers to ask these questions.
Before we opened our first Auto Repair facility over 40 years ago, I remember the many discussions I had with my wife and business partner, Jennifer, about what to name our new business.
Recently we’ve seen several new customers bring their cars into the shop for emergency repairs. We discovered that both vehicles were in terrible condition caused by something we call “Quick Lube Dependency.”
BA Auto Care is still the best auto repair shop in Howard County Maryland, according to the readers of Howard Magazine. They selected BA Auto as the 2020 Best in Howard Winner for auto repair. For over 40 years, BA Auto Care (formerly British American Auto Care) has earned a reputation as the region’s top shop, repairing all makes and models, foreign and domestic.
If you are actively searching for a new auto repair shop to work on your car, here are 12 questions you should ask:
Have you ever looked in your owner’s manual to see what the recommended services are for your vehicle? Many car owners just take their car into the dealership and trust that the correct services will be performed. Or if it is time for an oil change, they just visit the nearest Quick Lube.
All car batteries come with a warranty of 3 to 4 years and many car owners follow a policy of install it and forget it. However, with the onset of COVID and many cars sitting idle for longer periods of time, corrosion can build up on battery terminals and prevent your battery from receiving a proper charge while you are driving. With cold weather just around the corner, it is important to ensure that your battery is properly prepared for the winter months.
To buy or not to buy a hybrid or electric car? This is the question top of mind with most new car shoppers today. The answer depends on your driving habits.
When it comes to auto service we believe that excellent customer service is all about information and relationships. We hope this blog will help to facilitate a good relationship with your auto shop, whether it's BA Auto Care or any other shop.
We're happy to provide you with great information about auto service, repairs, and a few other topics we love.