
Love them. They are honest and affordable.
Jovonne Lewis
6/02/2025
I have been very happy with everyone I have dealt with at BA. All the staff is very friendly and helpful. My car is 19 years old and much of its longevity is directly due to the care BA provides. You can't go wrong here.
John Brennan
5/29/2025
Always knowledgeable, efficient, reasonable and local. : )
Lorraine Kelly
5/28/2025
Excellent service, no surprises. I've been a customer for years and have never been disappointed.
David Williams
5/28/2025
FANTASTIC experience!! Rachael was sooooo helpful,very personable and professional. First class all around..Will be back 100%!
Ryan Mofo
5/28/2025
Don't go anywhere else!! These guys are the best. They know what they're doing they give you options. They're efficient ! customer Service is top-notch! The work they do is very professional! extremely happy!
Thomas Bross
5/19/2025
I took my old BMW in to find a coolant leak I couldn't find and they were able to locate it and repair it within a day. They were very responsive and could tell me details about the repair as well.
Arvin Bada
5/18/2025
As always friendly and excellent service!
Tom Wiggins
5/15/2025
Nice people, but brought my truck in for a EVAP System leak and a gas smell, they called & said the truck was fixed & I paid them. Two days later got in the truck and there was a gas smell and the engine light came on before I hit the end of the driveway - EVAP Leak. They couldn't get me in for a week, so taking it back Monday and see what happens.........will adjust my review if they make it right. FAS
Fred Spicer
5/14/2025
My vehicle was regular maintenance service and I appreciate that they continued to give me consistent updates and the cost.Great service ! Great customer service!
Tamara James
4/29/2025
Fast, professional service! Reliable estimates. Favorite thing about BA Auto Care = They DON'T "find" things wrong with my truck to charge me for each visit! I TRUST them! Thanks BA!
Tim O'Brien
4/29/2025
BA Auto Care provided excellent service from beginning to end. I submitted an appointment request online, and received an email response shortly after. The team's level of care and professionalism was evident from that initial email exchange all the way through intake, getting quoted for services, dropping off the car (they offer a complimentary shuttle service for local customers, which was immensely helpful), and picking it back up again. I'm confident that my vehicle was in great hands, and I intend to return for my next service. Highly recommend!
Mikael Davis
4/25/2025
Repairs completed in a timely fashion and back on the road, Thank You!
Tom Smith
4/10/2025
An auto repair shop I can trust.
Jonathan Hill
4/10/2025
Same good work that they have provided us for at least the past two decades!
dread1ut
4/07/2025
Had my ancient (2002) BMW in last week for a major service at BA Autocare, Columbia MD. I was very pleased with the appointment process, check-in procedure and overall excellent service and value. The Service Manager called or texted several times to advise me of progress and additional repairs that were needed. I will be returning to BA for future service, and would recommend them to others.
K McCahill
4/07/2025
I am happy with BA auto service. This is the first time I choose a service center to do maintenance service for my BMW instead of at the car dealer shop. I found the BA service convenient, dependable and mostly, the pick up and drop back service from my home make the service extremely relaxed and convenient for the customer.
Jentai Yang
4/07/2025
Very professional and authentic. I switched to BA in ca. 2023 having had poor service from the car dealership. I haven’t looked back. I’m really happy with the BA folk and will continue to have them take care of my car. JN
James Nee
4/01/2025
BA took great care of my car. I picked it up and after driving it for a day a problem popped up. I called them and they right away had it towed back to fix the problem free of charge.
Amy Lapin
3/31/2025
Always friendly polite service and comfortable waiting area. Work always accompanied with explanation and future forecast.
jp wolkow
3/27/2025
We have used BA Auto Care exclusively over the last 10 years for our cars and are very happy customers. I could not recommend a better place for fairly priced auto services. They can handle anything. Would highly recommend!
Acro Bat
3/26/2025
They did an excellent job fixing my suv. I highly recommend them.
Janice Moffatt
3/26/2025
My experience at the shop was excellent… Even when I showed up at the last minute with my car issue. Brady took the time to listen and then look at my car… My car was repaired in a timely manner with communication along the way due to the issue that I had….The repair cost are within range of today’s cost… I appreciate that they are a text message away. The ladies at the front desk were nice and presented excellent customer service as well! Thanks for getting my 2013 Honda back in good working condition. P.S. Excellent Customer Support M J
Malinda Jones
3/20/2025
Comfortable waiting area. Great explanation about what they did and what my car needs in the future.
Lois Savar-Rock
3/19/2025
Staff are friendly and knowledgeable, work is excellent and I love the shuttle service!
Stephanie Lyon
3/18/2025
Your techs did a great job servicing my Subaru Crosstrek! We'll be back!
Mike Sage
3/17/2025
Courteous staff, knowledgeable staff
Debbie T
3/17/2025
Had a problem that multiple mechanics could not diagnose and these guys had the problem diagnosed in a few hours and the car was fixed the next day these guys are real deal professionals
Alex Ramsey
3/13/2025
From my initial phone call with Kathy to paying my bill with the aptly named Grace, I was treated as if I were the most important client who ever walked through the door.
Marian Berman
3/12/2025
I was very happy with the process and the quality of the work performed.
Tom Smith
3/06/2025
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