Auto Repairs that Sound Simple Can Cost A Lot
One of the hardest things for some of our auto repair customers to understand is why their specific repair or service cost so much. An explanation of the repair may sound simple and straightforward, but the actual work required to accomplish that simple repair can be very complicated. The dilemma is, if we explain something in a way that a layperson can understand, the simple explanation can make a customer think it’s a simple job. Where possible, we like to share with a customer what’s involved in a repair, but that’s not always feasible.
Thoughts on Being a Neighbor to Ellicott City
The recent flooding in Ellicott City was a stark reminder of a couple of things. First of all, that as neighbors, when some are negatively impacted, we are all negatively impacted. Secondly, it underscored the importance of planned development.
Move in May
The shift to warmer weather has many of us focused on enjoying more outdoor activities. In fact, May is National Physical Fitness and Sports Month and this week is National Women’s Health Week. Getting active is a great way to give your health a boost!
It’s Spring: Check Your Car’s Air Filters & Air Conditioning
With the arrival of spring, we can look forward to our first hot days and lots of pollen!
How Much to Replace a Headlight Bulb & Brake Light on a 2010 Mercedes?
It sounds like an easy question to answer doesn’t it? In fact, when people bring their vehicle in for a headlight bulb replacement, they expect to be in and out quickly, but that’s not always the case. With cars built in the last decade, a simple task like changing a headlight or brake light bulb can be much more complicated than before. Gone are the days when an auto mechanic could wander out to a vehicle in the parking lot, lift the hood, change the headlight bulb and be back in the office in five minutes!
Preventing Falls in the Auto Shop and At Home
This is the second article in a series we are producing entitled “Looking Out For You and Your Car.”
Are You Prepared For a Mental Health First Aid “Emergency?”
This is the first article in a series we are producing entitled “Looking Out For You and Your Car.”
Intermittent Auto Warning Lights + Misfires – Not As Easy As 1, 2, 3…
Solving intermittent car problems can be challenging for both the customer and the auto mechanic.
What Do Dentists and Auto Repair Centers Have in Common
Recently, one of my teeth broke. I put off making an appointment for a week or so because the dentist is not my favorite place to go. I was not looking forward to having a root canal or a cap.
Make Sure You Discuss These 5 Key Items When Your Car Is In for Servicing or Repairs
So, you’ve made an appointment to have your car serviced. What information do you want to make sure you cover with your auto service advisor? And conversely, what do you want to make sure that your auto repair shop communicates to you?
What’s Causing That Loud Screeching Noise that Changes When I Brake
Not long ago, I walked into the reception area at our auto shop and greeted two long-time customers. After chatting for a while, we eventually got around to the reason why they were there. The wife shared with me that she had noticed a constant scraping noise coming from their car that got worse while braking. Then the husband held out his hand and displayed a tiny jagged stone about ¼ inch long.
Too Many Quick Lube Visits Lead to Dangerously Thin Brake Pads
The other day, one of our auto mechanics, Hernando, was working on a Mercedes SUV. The driver had brought it in for preventive maintenance, and when Hernando checked it out, it turns out the brakes were in terrible condition. The brake material was worn so thin; it was as flat as paper. And then, it just came off!