Make Sure You Discuss These 5 Key Items When Your Car Is In for Servicing or Repairs
So, you’ve made an appointment to have your car serviced. What information do you want to make sure you cover with your auto service advisor? And conversely, what do you want to make sure that your auto repair shop communicates to you?
What’s Causing That Loud Screeching Noise that Changes When I Brake
Not long ago, I walked into the reception area at our auto shop and greeted two long-time customers. After chatting for a while, we eventually got around to the reason why they were there. The wife shared with me that she had noticed a constant scraping noise coming from their car that got worse while braking. Then the husband held out his hand and displayed a tiny jagged stone about ¼ inch long.
Too Many Quick Lube Visits Lead to Dangerously Thin Brake Pads
The other day, one of our auto mechanics, Hernando, was working on a Mercedes SUV. The driver had brought it in for preventive maintenance, and when Hernando checked it out, it turns out the brakes were in terrible condition. The brake material was worn so thin; it was as flat as paper. And then, it just came off!
Top 10 Ways to Love Your Car in 2018
Are you familiar with David Letterman’s Top Ten List that started back in the 1980s? Even though we’re missing real “punch lines,” here’s our top ten list to start out 2018 with a bit of retro flare!
Why We Are Shortening Our Name to BA Auto Care
We recently sent an email out to all our customers announcing that we are shortening our name to BA Auto Care. We had a few customers respond back wondering why we would do this when we have earned an excellent reputation over the past 40 years as British American Auto Care.
Oil Leak Triggers Check Engine Light
Recently, one of our customers came in with a “check engine light” on. When a “check engine light” comes on, many drivers think it’s due to an electronic issue, but sometimes it can be a mechanical issue.
Tire Pressure Light On, but Tires Properly Inflated?
Recently a customer brought in their 2010 Lexus GX 460 because the Tire Pressure Monitoring System (TPMS) light was on. The customer had checked each tire with a gauge and found that every tire was determined to be at the correct pressure. The BA auto mechanic who worked on this case was Jon.
Discover the Chevy Bolt EV – Our New Courtesy Shuttle
A couple of weeks ago, one of the courtesy van drivers went on vacation, and the other was out sick, so I got to drive our customers to work and home in our new courtesy vehicle, the all-electric drive Chevy Bolt. All I can say is, wow, what a reaction!
Ten Annoying Habits That Damage Your Car
Buying a car is a significant investment. Most people want to make sure their car keeps running and functioning smoothly for as long as possible. To some, a shiny vehicle is merely a few thousand pounds of metal used for commuting while others consider their car as a superhuman extension of their personality.
Is a Certified Mechanic Servicing Your Brakes?
Brakes are one of the most critical safety systems in our car. They keep us from plowing into objects and people. Keeping your brakes in working order requires they be checked at least once a year. But just having them checked isn’t enough; who you choose to service your brakes matters.
To Tow or Not to Tow — Which Car Problems Require a Tow?
When you have a car problem, sometimes it is hard to know whether to have the car towed, whether to get the repair done on the spot, or whether it’s safe to drive your car to the shop.
Do Self-Driving Cars Increase Your Chances Of Vehicle Theft?
Self-driving vehicles were once depicted as parts of some cool or dystopian future in which everything was automated. Now, you can find a whole fleet of them in Silicon Valley. The world is gradually moving towards this future. Advancements are being made everyday in the hopes of automating many aspects of our lives.