I had quite a bit of work done at BA Auto in Columbia Md. BRADY and his team delivered great service. The mechanics are knowledgeable and straightforward — they take the time to explain what’s going on with the car and walk you through your options without any pressure. I really appreciate their honesty and how they only recommend what’s actually needed. Their pricing is fair, the quality of their work is solid, and they got things done in a reasonable amount of time. My car came back running like it was brand new. The customer service is excellent. They’re friendly, easy to talk to, and make the whole process smooth from drop-off to pick-up. Overall, BA Auto has become the shop I trust most in the Columbia area. If you’re looking for reliable work, honest people, and a place that truly takes care of you, I definitely recommend them.

Always excellent, dependable work! A local Toyota Dealership

Always great service. Knowledgeable and communicative, and wont over or up sell you.

I have been using BA Autocare for over 30 years. I have stayed with them because I can trust them. If they say something needs to be done I know it’s the truth. I would encourage you reader to give them a try. I don’t think you will be disappointed!

Brought in as scheduled and car service began at scheduled time.

BAA Auto Care provided the service requested for a fair price without any up selling. Just because I drive a modern German made auto doesn’t mean I want to pay inflated dealer service charges. I do however want my car handled by people that know what they are doing. BAA also passed the “dont steal my quarters test” which is more than I can say for the dealer!

B&A Auto Care is my go to place for all of my cars needs. Always knowledgeable, efficient, reasonable and local. : ) Check them out!

They're not the cheapest, but they're very good, efficient.Good communication.I was very happy with their service

I have been in dire need to find a friendly and reliable auto repair service in Columbia, MD. It started with a new battery and was followed by a complete checkup and repair. BA Auto has more than earned my business. They make things quick and easy!

Professional, dependable and community involvement

GREAT service AS ALWAYS!

The women who run the front office are kind, honest, knowledgeable and witty! I love that my quote was given by a woman - and she gave me options! This place has 100% of my trust and business from now on. The work was well done too!

I never have had any problems when I take my car to BA Auto Care. The professionalism and services rendered is incredible and outstanding.

I came in after a jack failed and brought my car down and it was making an unfamiliar noise. They were super responsive and took my car as in ASAP. They were super busy so they didn’t get to it until the next day but even sent me in a free shuttle back to my house! They were so great and honest about what needed to be done. They could have easily upsold me but they didn’t. My technician Rachael was so understanding and calm when explaining things to me even though I was I was so stressed. They definitely have a life-long customer. I’ll be coming back for all my car needs!!!!

BA Auto is the best! My entire family takes our cars there to get routine service + any issues that come up. They are efficient, honest and always get things taken care of. Highly recommend!

Excellent service. Very imprressed with business. Thsnk you.

Needed help with tires on an unusual old car. B&A was willing to spend the time to figure out how to solve my problem. Kudos!

Always great service!

Brought in my Volvo S60 for 40k service. Service advisor, Joe, was professional, friendly and knowledgeable. Explained in detail the service and the items that needed repair. Car was completed within the committed time. There’s no reason I’d go back to the dealer or another place for my car’s service.

Easy check in - complimentary ride back home and pick up when repair done - makes whole experience less stressful. Front office staff knowledgeable and have great communication skills - thank you

Needed an inspection to register my vehicle. The communication was excellent, the one repair I needed, they took care of that same day. The staff was in high spirits which speaks to the working environment. Thank you for the quick service! Will recommend to others.

I took my Audi S3 for service. Great work, customer service, and my car is perfect. Thank you Rachel! I was also able to see my good friend Brian!

I visited BA Auto Care for my state inspection and couldn’t be happier with the experience. The staff were professional, friendly, and knowledgeable. They performed the inspection promptly and explained everything clearly. Highly recommend BA Auto Care to anyone looking for honest, high-quality auto service!

Exceptional customer service

Customer service is exemplary.

Honest work at honest prices with a friendly attitude. Highly recommend using BA Auto Care.

My car is back to normal and running great. I was very happy with the process and the quality of the work performed.

The latest in a long series of positive experiences with British and American.

I dropped my car off w/out an appointment. BA called promptly next day to confirm receipt of vehicle and explained repair process. The repair was done exactly the way they explained and cost was reasonable. Staff friendly and waiting area is clean. I certainly recommend for repairs and I will definitely go back.

I can highly recommend BA Auto. We had our Range Rover and Audi, serviced whenever needed. Very friendly and knowledgeable staff.