Repairs completed in a timely fashion and back on the road, Thank You!

An auto repair shop I can trust.

I am happy with BA auto service. This is the first time I choose a service center to do maintenance service for my BMW instead of at the car dealer shop. I found the BA service convenient, dependable and mostly, the pick up and drop back service from my home make the service extremely relaxed and convenient for the customer.

Had my ancient (2002) BMW in last week for a major service at BA Autocare, Columbia MD. I was very pleased with the appointment process, check-in procedure and overall excellent service and value. The Service Manager called or texted several times to advise me of progress and additional repairs that were needed. I will be returning to BA for future service, and would recommend them to others.

Same good work that they have provided us for at least the past two decades!

Very professional and authentic. I switched to BA in ca. 2023 having had poor service from the car dealership. I haven’t looked back. I’m really happy with the BA folk and will continue to have them take care of my car. JN

BA took great care of my car. I picked it up and after driving it for a day a problem popped up. I called them and they right away had it towed back to fix the problem free of charge.

Always friendly polite service and comfortable waiting area. Work always accompanied with explanation and future forecast.

They did an excellent job fixing my suv. I highly recommend them.

We have used BA Auto Care exclusively over the last 10 years for our cars and are very happy customers. I could not recommend a better place for fairly priced auto services. They can handle anything. Would highly recommend!

My experience at the shop was excellent… Even when I showed up at the last minute with my car issue. Brady took the time to listen and then look at my car… My car was repaired in a timely manner with communication along the way due to the issue that I had….The repair cost are within range of today’s cost… I appreciate that they are a text message away. The ladies at the front desk were nice and presented excellent customer service as well! Thanks for getting my 2013 Honda back in good working condition. P.S. Excellent Customer Support M J

Comfortable waiting area. Great explanation about what they did and what my car needs in the future.

Staff are friendly and knowledgeable, work is excellent and I love the shuttle service!

Your techs did a great job servicing my Subaru Crosstrek! We'll be back!

Courteous staff, knowledgeable staff

Had a problem that multiple mechanics could not diagnose and these guys had the problem diagnosed in a few hours and the car was fixed the next day these guys are real deal professionals

From my initial phone call with Kathy to paying my bill with the aptly named Grace, I was treated as if I were the most important client who ever walked through the door.

I was very happy with the process and the quality of the work performed.

My experience with BA Auto Care was top notch from start to finish. They were able to make an appointment, run a diagnostic, and fix the issue within the same week. They were also very accommodating, polite, and professional. One of the best auto shop experiences I've had.

Great service, very honest, love the text communication.

The staff and services are top notch. BA Auto's customer service and expertise made my experience pleasant. They have a new lifetime customer in me.

Very friendly, professional and responsive. They were able to get me in quickly and even offered a free loaner car. Excellent experience. Would definitely return

Friendly and professional!

Consistently outstanding in every respect since they opened! Thank you for always maintaining the highest standard of excellence possible in the industry. It does not get any better than BA Auto Care!

Rachel took great care of me and my 2012 Volvo XC60😊

Professional and thorough service as always. We appreciated Zane helping us out with a tire pressure indicator on our Honda a couple of weeks ago.

Had rotors and pads replaced on rear wheels. BA Auto care was quick and professional. Five stars all the way.

The quality of my BMW 545i service was excellent. I appreciate the Service Manager reducing the price after a misunderstanding of the charges. I was very satisfied.

They performed the necessary maintenance and fixed a potential problem. This is what I expect from a high quality repair facility and I was not disappointed.

I was looking for an auto shop who could assess my vehichle to see why it was shaking when driving above 65mph. After taking it to another shop who was unable to diagnose and fix the problem, I took my car to BA Auto Care. They quickly figured out that the noise reducing foam in my tires had started to dislodge. They were able to fix the problem and stop my car from shaking. I never felt that they were trying to take advantage or amp up the charges or issues with my car. I am extremely happy with the services provided. They communicated every step of the way with me, via phone, email, and text. They even provided me with pictures. I don't trust many people with my car, so I’m so happy to have found a place that I can trust for my auto repair work.