Transportation Assistance
We Offer Assistance Getting To & From Our Shop
We offer a few different types of assistance when getting your car serviced when you schedule with us. These options include:
- Drop-Off
- Pickup & Drop-Off
- Loaner Vehicles
- While you Wait
- Courtesy Shuttle
When filling out our schedule a service form, you can select the type of appointment you would like, or you can request assistance over the phone. We will always be as flexible as possible; just reach out to our staff if you have any questions or need further accommodations.
How It Works
-
Drop-Off – You can drop off your car anytime throughout the day, and we will perform your service. Our goal is to have all the cars serviced before the end of the day. Often, if a service is simple, we may complete the work in the early afternoon.
-
Pickup & Drop-Off – Mostly during the morning, if you live within an 8-mile radius we will pick up your car and leave a loaner vehicle while your car is being serviced. Once your vehicle is finished we’ll drop your car off at home or work.
-
Loaner Vehicles – If your home or place of work reside outside of our 8-mile pick up area, we still offer free loaner vehicles. Just talk to our office staff when scheduling your appointment
-
While You Wait – This works for small services that take up to an hour and a half. Customers may choose to wait longer – especially if they are coming from a long distance away. We have actually had some customers make a day of it and bring their work with them. They tell us that they like the comfort, and quiet, and the free coffee of our waiting room!
-
Courtesy Shuttle – When you make your appointment, let us know you would like to use this service. We will arrange a pickup time and will call before we come out. Later in the day, we will call when your cars service is completed and schedule a time to drop-off. This service also includes ionizing your vehicle’s heating and air conditioning system before we return it to you. The system sterilization keeps you and our employees safe.
Looking Out For You and Your Car
Preventative Maintenance is the best way to keep your car running smoothly and prevent costly repairs. We want to keep your car from having issues as much as you do, and that’s why we aim to make getting your car serviced as easy as possible.
The last thing we want is someone unable to get their car serviced because of having to travel or be without a car for a little while.
If you have any further questions about our pickup & drop-off services, give us a call or fill out our contact form.