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4.9 Stars - 974 Customer Reviews
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Car Problems & Repairs

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Auto Repairs that Sound Simple Can Cost A Lot

Auto Repairs that Sound Simple Can Cost A Lot

One of the hardest things for some of our auto repair customers to understand is why their specific repair or service cost so much. An explanation of the repair may sound simple and straightforward, but the actual work required to accomplish that simple repair can be very complicated. The dilemma is, if we explain something in a way that a layperson can understand, the simple explanation can make a customer think it’s a simple job. Where possible, we like to share with a customer what’s involved in a repair, but that’s not always feasible.

How Much to Replace a Headlight Bulb & Brake Light on a 2010 Mercedes?

How Much to Replace a Headlight Bulb & Brake Light on a 2010 Mercedes?

It sounds like an easy question to answer doesn’t it? In fact, when people bring their vehicle in for a headlight bulb replacement, they expect to be in and out quickly, but that’s not always the case. With cars built in the last decade, a simple task like changing a headlight or brake light bulb can be much more complicated than before. Gone are the days when an auto mechanic could wander out to a vehicle in the parking lot, lift the hood, change the headlight bulb and be back in the office in five minutes!

What’s Causing That Loud Screeching Noise that Changes When I Brake

What’s Causing That Loud Screeching Noise that Changes When I Brake

Not long ago, I walked into the reception area at our auto shop and greeted two long-time customers. After chatting for a while, we eventually got around to the reason why they were there. The wife shared with me that she had noticed a constant scraping noise coming from their car that got worse while braking. Then the husband held out his hand and displayed a tiny jagged stone about ¼ inch long.

Too Many Quick Lube Visits Lead to Dangerously Thin Brake Pads

Too Many Quick Lube Visits Lead to Dangerously Thin Brake Pads

The other day, one of our auto mechanics, Hernando, was working on a Mercedes SUV. The driver had brought it in for preventive maintenance, and when Hernando checked it out, it turns out the brakes were in terrible condition. The brake material was worn so thin; it was as flat as paper. And then, it just came off!

Oil Leak Triggers Check Engine Light

Oil Leak Triggers Check Engine Light

Recently, one of our customers came in with a “check engine light” on. When a “check engine light” comes on, many drivers think it’s due to an electronic issue, but sometimes it can be a mechanical issue.

Tire Pressure Light On, but Tires Properly Inflated?

Tire Pressure Light On, but Tires Properly Inflated?

Recently a customer brought in their 2010 Lexus GX 460 because the Tire Pressure Monitoring System (TPMS) light was on. The customer had checked each tire with a gauge and found that every tire was determined to be at the correct pressure. The BA auto mechanic who worked on this case was Jon.

Ten Annoying Habits That Damage Your Car

Ten Annoying Habits That Damage Your Car

Buying a car is a significant investment. Most people want to make sure their car keeps running and functioning smoothly for as long as possible. To some, a shiny vehicle is merely a few thousand pounds of metal used for commuting while others consider their car as a superhuman extension of their personality.

Is a Certified Mechanic Servicing Your Brakes?

Is a Certified Mechanic Servicing Your Brakes?

Brakes are one of the most critical safety systems in our car. They keep us from plowing into objects and people. Keeping your brakes in working order requires they be checked at least once a year. But just having them checked isn’t enough; who you choose to service your brakes matters.