Car Problems & Repairs

A Glimpse into the Good Old Days of Easy “Jaguar Repairs”

A Glimpse into the Good Old Days of Easy “Jaguar Repairs”

This winter a long time customer dropped by and asked if I would work on his 1962 E-Type Jaguar. Normally we do not work on these classic Jaguars because the new generation of Jaguar technicians are experienced in the complex systems of the new class of Jaguars rather than the older cars that have been around for more than forty years.

4 Steps to Resolving an Auto Service or Repair Issue

4 Steps to Resolving an Auto Service or Repair Issue

When we interact with consumer service businesses —whether it’s a hairstylist, a veterinarian, or an automotive shop—it’s important to know how to handle problems when they arise. Maintaining objectivity can be difficult, but orderliness is helpful in deciding on an approach.