by Brian England | Feb 6, 2012 | Preventative Maintenance
You’ve reached that 60,000 mile milestone, and it’s time for a service check on your car. You’ve been experiencing some problems with the cruise control, and something about how the car is driving just doesn’t seem right. Cash is kind of tight, so you call ahead to...
by Brian England | Jan 30, 2012 | Auto Tips, BA Auto Care News
From the cable TV provider to the barber to an online shopping experience, everyone wants you to complete a customer service survey. Now your local auto repair shop is asking you to do the same thing. Do these surveys really mean anything or are they a complete...
by Brian England | Jan 23, 2012 | Car Problems & Repairs, Car Safety, Preventative Maintenance
When we started performing complicated auto repair diagnostics we were the first auto repair shop in Columbia to offer diagnostics forms online. Here are 6 commonly asked questions that we get asked about the diagnostic forms and the answers. Q: Why are diagnostic...
by Brian England | Jan 16, 2012 | BA Auto Care News
Today we come across customers who claim to be experts in auto repair, but in just a short time we can tell that their experience is limited to oil changes coupled with access to a computer. Many of the machines we use on a daily basis have got complicated. It has...
by Brian England | Jan 9, 2012 | BA Auto Care News
British American Auto Care is one of only two Columbia auto repair shops to get a top rating by the 2011 Washington Consumers Checkbook for price. Plus, we received a rating of 79% in all the other categories and were rated by the more people than any other auto...
