Recently we’ve seen several new customers bring their cars into the shop for emergency repairs. We discovered that both vehicles were in terrible condition caused by something we call “Quick Lube Dependency.”
Have you ever looked in your owner’s manual to see what the recommended services are for your vehicle? Many car owners just take their car into the dealership and trust that the correct services will be performed. Or if it is time for an oil change, they just visit the nearest Quick Lube.
When it comes to auto service we believe that excellent customer service is all about information and relationships. We hope this blog will help to facilitate a good relationship with your auto shop, whether it's BA Auto Care or any other shop.
We're happy to provide you with great information about auto service, repairs, and a few other topics we love.