Part 2 – How is Your Auto Mechanic Being Paid ?
A while back, I wrote a blog, “Incentives and Auto Repair – How is Your Technician Being Paid?”. As it turns out, that blog post, dealing with flat rate plans, has been one of our most popular blogs. Often, when we deal with companies, we don’t know how the employees are being paid.
4 Steps to Resolving an Auto Service or Repair Issue
When we interact with consumer service businesses —whether it’s a hairstylist, a veterinarian, or an automotive shop—it’s important to know how to handle problems when they arise. Maintaining objectivity can be difficult, but orderliness is helpful in deciding on an approach.
7 Auto Safety Tips for Driving in Floods
Earlier this year, much of the East Coast experienced heavy rain and high winds bringing flooded roads and chaos to our area. During the floods, a video aired of a Mercedes sports car getting stuck in running water while other small vehicles were seen driving through the same water with no problems! Why did the Mercedes get stuck?
3 Things to Avoid When Choosing Your Auto Mechanic
Just think about it, for most people, after a mortgage, a car is one of the most expensive purchases we make. So, how much time and thought did you put into finding a great auto mechanic? Chances are you spend more time planning your vacations!
Photography Tidbits Courtesy of One of our Auto Repair Customers
One of the more interesting aspects of working at BA Auto Care is getting to know our customers and learning about their hobbies and interests. Being chosen “Best of Howard County” for auto service for over 25 of our 33 years in business demonstrates the customer trust we’ve maintained.
Help British American Auto Care Give to the Howard County Community
Is your organization looking for a practical way to help families in need this season? Here at British American Auto Care, we are collecting non-perishable items and monetary donations for the Howard County Food Bank (HCFB), from October 1st through November 11th, 2011.
Is Your Auto Repair Shop A Place You Would Like to Spend Time?
What does your auto repair shop lobby, office/waiting area look like? Does it look like a place you would like to spend some time waiting for your car repairs to be completed? Better yet, how do you think the employees feel about coming to work there? When businesses create a pleasant environment for their customers and employees, it makes people feel better about where they work and where they do business.
If I Buy a Volkswagen, Will it Cost Me a Lot in VW Service & Repairs?
Volkswagons (abbreviated VW’s) are affordable European cars that are fun to drive! I think it’s the great performance and handling that makes VW’s so popular.
BMW Repair, Service, and Technology Tips to Consider Before You Buy
Considering purchasing a new or used BMW? Like any major purchase, it pays to do your homework. On the plus side, BMW manufacturing is outstanding. They are quick to try out new technology, and they are also one of the best handling, mass produced cars on the market today.
Seven Defensive Driving Tips for Auto Safety
If your summer vacation plans include a road trip, chances are you will run into traffic. Even if you have already visited your local auto mechanic to ensure your car is ready for the trip, make sure “you” are ready too. Here’s an article to help get you there safely.
BA Auto Care Back in 1978
I came across this old photo of our shop back in 1978 when we were still called British & American Auto Care and were located in the Columbia Auto Repair Center. I love the photo of these old cars
Barbeque at an Automotive Shop in Columbia
Close your eyes and imagine the enticing aroma of a summer barbecue… Well, right here at our auto service and repair shop in Columbia, Maryland we have a summer time visitor. A van towing a barbeque trailer pulls up along side our property and sets up shop.