Over the past month or so we had two customers whose vehicle experienced an extreme clutch failure only months after having the clutch replaced. Clutches should last over 100,000 miles, and these two clutches failed in a very dramatic way! They had been entirely burnt out.
When a car has been on the road a number of years a chemical reaction between the wheel, air and water can damage the wheel resulting in a less than optimal seal between the wheel and the tire. This can cause the tire to lose air pressure.
Are Noises coming from your MINI Cooper engine compartment keeping you up at night with dreams of another “sticker shock” repair?
We have experiences with customers all the time with car problems they try to fix themselves that go horribly wrong. Well that was the case with this Smart car, that had a ‘not-so-smart’ DIY repair.
A couple of months ago a card arrived in the mail to remind us to take our new Acura RDX in for its first service.
You hop into the car, ready to head out and notice a new light shining brightly on your dashboard, the tire pressure indicator light. Being conscientious and concerned about safety, you stop at the nearest gas station, ensure all your tires are filled to the right pressure and hop back into the car — only to notice that that tire pressure light is still on.
When your car isn’t properly maintained a lot of things can go wrong. The other day I ran across a Facebook post that caught my eye. A fellow auto shop owner, Ken Quasney of Auto Sense, posted a picture of a ball joint that had separated from the lower control arm.
Like so many other things in life, preparation, attention to detail, and good communication go a long way toward getting the best service for your car. How an auto shop handles the car repair estimate and authorization process is a key part of delivering good auto service, and you can help to make this process work even better
Have you ever said, “Don’t worry about the car battery; I can handle that,” to your auto technician?
Our all-time most popular blog post is all about shaking. It is titled: “Is Your Car Shaking? 3 Common Problems that Cause Cars to Vibrate“, and it’s had almost a quarter of a million page views. Or, to put it in the words of Jerry Lee Lewis, there is “…a whole lot of shakin’ going on.”
As April showers head our way, here are a few things to consider.
Know what season it is? Pothole season.
