Trust + Experience + Checks + Balances + Respect = High Quality Car Repairs
A few weeks ago I was approached with three different questions.
Understanding the Ten Step Auto Diagnostic Procedure
How do we diagnose complex “issues” when they go wrong?
My Brake Pedal Sunk to the Floor. Are My Brakes Failing?
One of the scariest moments that can happen while driving is when you try to stop and your break pedal sinks to the floor.
Why is My Car Air Conditioner Blowing Hot Air?
It’s that time of year again. The days are getting hotter. In fact, here in Columbia, MD we are expecting the temperature to hit the 90’s this week. If your car’s air conditioning system is blowing hot air, don’t sweat it out. Take care of it now.
New Hybrid Battery Service Offerings Save Owners Money
Chances are, if you are driving a hybrid vehicle, you care about what happens to the environment. It used to be that after several years of driving a hybrid, the battery would need to be replaced with a new one.
Using Auto Diagnostic Check Sheets to Speed Your Auto Repair
When you hear a noise coming from your car, what do you do? Do you try to determine where the sound is coming from? Do you pay attention to when it happens (e.g. do you hear it when you first start the car, only after you exceed 50 mph, when you brake, during acceleration…)?
Is Your Car a Victim of the MINI Cooper Low Oil Level Epidemic?
Based on the above definition, #2 to be exact, there is no doubt that we are experiencing an epidemic. Over the past year, we have seen dozens of Mini Coopers coming into our facility with a very low oil level. This is serious because it can dramatically reduce the life of a Mini Cooper engine!
Why Can’t I Have a Maryland Vehicle Safety Inspection Performed on a Rainy Day?
You schedule a safety inspection, wake up to find it’s pouring down raining, and the auto shop says it can’t perform your inspection! At first, this seems unreasonable — bureaucracy gone wild and unfair. Let’s take a closer look at the reason why.
Brakes and the Warning Systems That Help Us Monitor Them
How do you know what condition your brakes are in? Do you wait until you hear them squealing a bit as you stop? Do you wait for a warning light to come on? Do you wait until the brake pedal feels low?
Auto Repair Dilemma – When to Blame the Mechanic vs. When to Blame the Car
So you are all set. You booked an appointment in advance and arrived on time. Everything seems like it’s going to go smoothly, and then you get ‘the call’. It’s the service adviser saying, “We need your car for another day!”
6 Things You Need to Know Before You Get Your Punctured Car Tire Repaired
Need an automobile tire repaired? Know what’s acceptable when it comes to repairing your tires. Not all tire punctures are created equal; some can be repaired, and some can’t. Car tires that are improperly repaired can fail and result in an accident.
Mercedes Owner’s $1000 Cup of Coffee
When our cars are new, many of us limit consumption of food and drinks in the car. We want to keep them clean for as long as possible. Then, as time passes, those of us who aren’t sticklers lighten up and allow a cup of coffee, maybe a little candy or trail mix. Well, we know of one Mercedes owner who is likely regretting his decision to allow that cup of coffee.