by Brian England on January 28, 2019

Keeping our customer’s cars in peak operating condition is one of our primary missions at BA Auto Care.  For current and long time customers, it’s a matter of keeping detailed records, understanding the maintenance history of their vehicle and keeping abreast of all the manufacturer and model information.  We take pride in our ability to provide our customers with an affordable, personalized preventive maintenance program.

by Brian England on December 12, 2018

As the holiday season approaches, I always start thinking about the importance of serving others in our community, especially neighbors and friends who are facing difficulties during a time when most of us are celebrating. Although Howard County has dozens of agencies ready to support families in need, accessing that support can be a daunting task. What we need is a “social safety blanket,” led by local government with the support of local churches, synagogues and non-profit groups that makes it easy for neighbors in need to access services.

by Brian England on November 19, 2018

As automation in auto technology fast forwards and driver assistance systems quickly become the new normal in daily driving, understanding the basics of these systems becomes paramount.  It won’t be long before we start relying on these systems to keep us safe on the road. 2018 saw driver assistant systems filter down to all makes and models. Soon we will accept and trust these systems. 

by Brian England on October 23, 2018

One of the major concerns we constantly hear about from our customers here at BA Auto Care is how to keep their newly licensed teen drivers safe on the road. Is there a car model or size that will ensure a safer driving experience for their son or daughter? Should the newest driver in their family drive a larger, heavier, slower car loaded with high tech safety features?

by Brian England on September 17, 2018

Not too long ago, I was testing a car down Berger Road when I saw a man working under a school bus! He was changing the oil on the street! This got me thinking about mobile vehicle services. Some mobile automotive services are already common, such as mobile detailing and mobile windshield and glass repair; but what about mobile mechanics?

by Brian England on July 22, 2018

One of the hardest things for some of our auto repair customers to understand is why their specific repair or service cost so much. An explanation of the repair may sound simple and straightforward, but the actual work required to accomplish that simple repair can be very complicated. The dilemma is, if we explain something in a way that a layperson can understand, the simple explanation can make a customer think it’s a simple job. Where possible, we like to share with a customer what’s involved in a repair, but that’s not always feasible.

by Rosalyn Williams on June 5, 2018

The recent flooding in Ellicott City was a stark reminder of a couple of things. First of all, that as neighbors, when some are negatively impacted, we are all negatively impacted. Secondly, it underscored the importance of planned development.

by Brian England on May 15, 2018

The shift to warmer weather has many of us focused on enjoying more outdoor activities. In fact, May is National Physical Fitness and Sports Month and this week is National Women’s Health Week.  Getting active is a great way to give your health a boost!

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When it comes to auto service we believe that excellent customer service is all about information and relationships. We hope this blog will help to facilitate a good relationship with your auto shop, whether it's BA Auto Care or any other shop.

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