by Brian England on September 17, 2018

Not too long ago, I was testing a car down Berger Road when I saw a man working under a school bus! He was changing the oil on the street! This got me thinking about mobile vehicle services. Some mobile automotive services are already common, such as mobile detailing and mobile windshield and glass repair; but what about mobile mechanics?

by Brian England on July 22, 2018

One of the hardest things for some of our auto repair customers to understand is why their specific repair or service cost so much. An explanation of the repair may sound simple and straightforward, but the actual work required to accomplish that simple repair can be very complicated. The dilemma is, if we explain something in a way that a layperson can understand, the simple explanation can make a customer think it’s a simple job. Where possible, we like to share with a customer what’s involved in a repair, but that’s not always feasible.

by Rosalyn Williams on June 5, 2018

The recent flooding in Ellicott City was a stark reminder of a couple of things. First of all, that as neighbors, when some are negatively impacted, we are all negatively impacted. Secondly, it underscored the importance of planned development.

by Brian England on May 15, 2018

The shift to warmer weather has many of us focused on enjoying more outdoor activities. In fact, May is National Physical Fitness and Sports Month and this week is National Women’s Health Week.  Getting active is a great way to give your health a boost!

by Brian England on May 3, 2018

With the arrival of spring, we can look forward to our first hot days and lots of pollen!

by Brian England on April 24, 2018

It sounds like an easy question to answer doesn’t it? In fact, when people bring their vehicle in for a headlight bulb replacement, they expect to be in and out quickly, but that’s not always the case. With cars built in the last decade, a simple task like changing a headlight or brake light bulb can be much more complicated than before. Gone are the days when an auto mechanic could wander out to a vehicle in the parking lot, lift the hood, change the headlight bulb and be back in the office in five minutes!

by Brian England on April 10, 2018

This is the second article in a series we are producing entitled “Looking Out For You and Your Car.”

by Brian England on March 27, 2018

This is the first article in a series we are producing entitled “Looking Out For You and Your Car.”

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About this Blog

When it comes to auto service we believe that excellent customer service is all about information and relationships. We hope this blog will help to facilitate a good relationship with your auto shop, whether it's BA Auto Care or any other shop.

We're happy to provide you with great information about auto service, repairs, and a few other topics we love.

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