by Brian England | Jan 19, 2015 | Auto Questions, Car Safety
So many times we’ll hear words related to our cars and not even understand what they are. An automotive service adviser may tell a customer, “We need to change the differential oil,” and the customer may have no clue what he’s referring to. So...
by Brian England | Dec 18, 2014 | Auto Questions, Auto Tips, Car Problems & Repairs
Ever had this happen? You drive your car, park it for a few minutes to run an errand — then when you return your car won’t start. Recently a customer dropped by our auto shop with his son. They were having this same issue. “Our car used to not...
by Brian England | Dec 12, 2014 | BA Auto Care News
With December being Human Rights Awareness Month, it got us thinking about a Customer Bill of Rights for all BA Auto Care Customers. As part of the Automotive Service Association, we have agreed to adhere to the ASA Code of Ethics. As it turns out, this code serves as...
by Brian England | Dec 3, 2014 | Car Problems & Repairs, Car Safety, Preventative Maintenance
We’ve all seen the commercials. A guy wakes up Christmas morning, and waiting for him outside is his ultimate dream car — all wrapped up with a bow and a card from Santa. It is so tempting. You see the car you always wanted selling at an affordable price,...
by Brian England | Nov 20, 2014 | Auto Questions, Car Safety
Don’t let smoke get in your eyes! Every third Thursday in November is the American Cancer Society’s designated day for the Great American Smokeout. Today, people all over the country are taking steps to quit smoking. Just like it’s a good idea for...
