Columbia Auto Repair Shop Scores Good Rating on Price

Columbia Auto Repair Shop Scores Good Rating on Price

British American Auto Care is one of only two Columbia auto repair shops to get a top rating by the 2011 Washington Consumers Checkbook for price. Plus, we received a rating of 79% in all the other categories and were rated by the more people than any other auto repair shop in Howard County.

9 Steps to Understanding a Car Repair or Service Estimate

9 Steps to Understanding a Car Repair or Service Estimate

So, you would like to have some work done on your car and need an estimate for the cost of repairs. What’s the best way to ensure a good outcome? Well, even though you may have thoroughly checked out a shop, it’s a good idea to be sure you understand exactly what services are being recommended and what the associated charges are.

Part 2 – How is Your Auto Mechanic Being Paid ?

Part 2 – How is Your Auto Mechanic Being Paid ?

A while back, I wrote a blog, “Incentives and Auto Repair – How is Your Technician Being Paid?”. As it turns out, that blog post, dealing with flat rate plans, has been one of our most popular blogs. Often, when we deal with companies, we don’t know how the employees are being paid.

4 Steps to Resolving an Auto Service or Repair Issue

4 Steps to Resolving an Auto Service or Repair Issue

When we interact with consumer service businesses —whether it’s a hairstylist, a veterinarian, or an automotive shop—it’s important to know how to handle problems when they arise. Maintaining objectivity can be difficult, but orderliness is helpful in deciding on an approach.

7 Auto Safety Tips for Driving in Floods

7 Auto Safety Tips for Driving in Floods

Earlier this year, much of the East Coast experienced heavy rain and high winds bringing flooded roads and chaos to our area. During the floods, a video aired of a Mercedes sports car getting stuck in running water while other small vehicles were seen driving through the same water with no problems! Why did the Mercedes get stuck?

3 Things to Avoid When Choosing Your Auto Mechanic

Just think about it, for most people, after a mortgage, a car is one of the most expensive purchases we make. So, how much time and thought did you put into finding a great auto mechanic? Chances are you spend more time planning your vacations!

Photography Tidbits Courtesy of One of our Auto Repair Customers

Photography Tidbits Courtesy of One of our Auto Repair Customers

One of the more interesting aspects of working at BA Auto Care is getting to know our customers and learning about their hobbies and interests. Being chosen “Best of Howard County” for auto service for over 25 of our 33 years in business demonstrates the customer trust we’ve maintained.