by Brian England | Feb 21, 2018 | Industry-Wide Topics
Recently, one of my teeth broke. I put off making an appointment for a week or so because the dentist is not my favorite place to go. I was not looking forward to having a root canal or a cap. Anyway, it turned out that Dr. Katkow. the dentist we have used for years,...
by Brian England | Feb 7, 2018 | Auto Tips, Car Problems & Repairs, Preventative Maintenance
So, you’ve made an appointment to have your car serviced. What information do you want to make sure you cover with your auto service advisor? And conversely, what do you want to make sure that your auto repair shop communicates to you? Some customers, new to BA Auto...
by Brian England | Jan 23, 2018 | Auto Questions, Car Problems & Repairs
Not long ago, I walked into the reception area at our auto shop and greeted two long-time customers. After chatting for a while, we eventually got around to the reason why they were there. The wife shared with me that she had noticed a constant scraping noise coming...
by Brian England | Jan 10, 2018 | Car Problems & Repairs, Car Safety
The other day, one of our auto mechanics, Hernando, was working on a Mercedes SUV. The driver had brought it in for preventive maintenance, and when Hernando checked it out, it turns out the brakes were in terrible condition. The brake material was worn so thin; it...
by Brian England | Dec 29, 2017 | Industry-Wide Topics, Preventative Maintenance
Are you familiar with David Letterman’s Top Ten List that started back in the 1980s? Even though we’re missing real “punch lines,” here’s our top ten list to start out 2018 with a bit of retro flare! Drumroll please……. Here are the Top Ten Ways to Love...
