by Brian England | Mar 15, 2018 | Car Problems & Repairs
Solving intermittent car problems can be challenging for both the customer and the auto mechanic. A new customer came into BA Auto Care and described this series of problems: The check engine warning light came on intermittently. The transmission warning light came on...
by Brian England | Feb 21, 2018 | Industry-Wide Topics
Recently, one of my teeth broke. I put off making an appointment for a week or so because the dentist is not my favorite place to go. I was not looking forward to having a root canal or a cap. Anyway, it turned out that Dr. Katkow. the dentist we have used for years,...
by Brian England | Feb 7, 2018 | Auto Tips, Car Problems & Repairs, Preventative Maintenance
So, you’ve made an appointment to have your car serviced. What information do you want to make sure you cover with your auto service advisor? And conversely, what do you want to make sure that your auto repair shop communicates to you? Some customers, new to BA Auto...
by Brian England | Jan 23, 2018 | Auto Questions, Car Problems & Repairs
Not long ago, I walked into the reception area at our auto shop and greeted two long-time customers. After chatting for a while, we eventually got around to the reason why they were there. The wife shared with me that she had noticed a constant scraping noise coming...
by Brian England | Jan 10, 2018 | Car Problems & Repairs, Car Safety
The other day, one of our auto mechanics, Hernando, was working on a Mercedes SUV. The driver had brought it in for preventive maintenance, and when Hernando checked it out, it turns out the brakes were in terrible condition. The brake material was worn so thin; it...
