by Brian England | Jan 30, 2012 | Auto Tips, BA Auto Care News
From the cable TV provider to the barber to an online shopping experience, everyone wants you to complete a customer service survey. Now your local auto repair shop is asking you to do the same thing. Do these surveys really mean anything or are they a complete...
by Brian England | Jan 23, 2012 | Car Problems & Repairs, Car Safety, Preventative Maintenance
When we started performing complicated auto repair diagnostics we were the first auto repair shop in Columbia to offer diagnostics forms online. Here are 6 commonly asked questions that we get asked about the diagnostic forms and the answers. Q: Why are diagnostic...
by Brian England | Jan 16, 2012 | BA Auto Care News
Today we come across customers who claim to be experts in auto repair, but in just a short time we can tell that their experience is limited to oil changes coupled with access to a computer. Many of the machines we use on a daily basis have got complicated. It has...
by Brian England | Jan 9, 2012 | BA Auto Care News
British American Auto Care is one of only two Columbia auto repair shops to get a top rating by the 2011 Washington Consumers Checkbook for price. Plus, we received a rating of 79% in all the other categories and were rated by the more people than any other auto...
by Brian England | Jan 2, 2012 | Auto Questions
So, you would like to have some work done on your car and need an estimate for the cost of repairs. What’s the best way to ensure a good outcome? Well, even though you may have thoroughly checked out a shop, it’s a good idea to be sure you understand...
